Version dated: 24.03.2021
Welcome to ŠKODA
1. Scope of application and purpose of ŠKODA ID
1.1. The ŠKODA ID is provided to you free of charge by ŠKODA AUTO a.s., tř. Václava Klementa 869, Mladá Boleslav II, 293 01 Mladá Boleslav, the Czech Republic, Identification No.: 00177041, registered in the Commercial register kept by Městský soud v Praze (Municipal court in Prague) under section B, File No. 332 (hereinafter referred to as "ŠKODA AUTO a.s.")
1.3. You can use your ŠKODA ID to sign onto numerous services (e.g. websites and applications).
2. Usage rights, use of data
3. Registering to ŠKODA ID
3.1. To register, you need a valid email address or – as soon as this registering function is available – optionally a valid mobile telephone number as a user name and, where necessary, a password you have created (hereinafter known as "login data"). Optionally, you can store further data, e.g. your address or profile picture, in your ŠKODA ID at the time of registration. Storing this data enables other services used by you to access this data without you having to enter it again, provided you agree to such use by the respective service in each individual case.
3.2. Selected password for ŠKODA ID access cannot be easily guessed by third parties. First names or surnames and birthdays, in addition to family names, are particularly unsuitable as passwords. The same applies to simplistic numeral combinations (e.g. 12345). It is your responsibility to protect your access data for ŠKODA ID from unauthorized access. In particular, the password must be treated with strict confidentiality. In the event that the password is disclosed to a third party, you must change the password immediately or, if you can no longer log into your ŠKODA ID, you must contact ŠKODA AUTO's customer service immediately.
3.3. When using your ŠKODA ID, we strongly recommend to you taking the available measures (e.g. device password, graphic pattern etc.) to protect the affected end devices against misuse by third parties.
3.4. All the information needed to use your ŠKODA ID, e.g. how to activate your ŠKODA ID or how to reset your password, will be sent to the email address or mobile telephone number provided by you. At any time you have the possibility to set another valid email address or mobile telephone number as a user name or to change your password via the settings in your ŠKODA ID.
4. Signing on with your ŠKODA ID
4.1. ŠKODA ID is a single-sign-on solution, i.e. you can sign onto a number of services with a single user identification, as long as these services allow ŠKODA ID as a sign-on option. You do not need to register again with your personal information or remember any further login data, nor to give your personal information again.
4.2. However, you can register again at any time and set up a new ŠKODA ID.
5. Managing your ŠKODA ID
5.1. You can view, edit and delete the data you have entered at any time via the settings in your ŠKODA ID user account.
5.2. You also have the option of viewing and removing the link to services connected to your ŠKODA ID. If you remove a link between a service and the ŠKODA ID, you can no longer log into this service with the ŠKODA ID. If you want to use the service after you have removed the link, but continue to use your ŠKODA ID, you must sign onto this service again with your ŠKODA ID.
You also have the option of creating a new ŠKODA ID to sign onto this service. Please note: If your ŠKODA ID is used to fulfil existing contractual obligations towards you (e.g. in the case of prepaid services), when disconnecting the service, the registration of a new ŠKODA ID is required in order to continue using this service.
5.3. You can also delete your ŠKODA ID entirely. As soon as you have deleted your ŠKODA ID, you can no longer use it to sign onto the services connected with this ŠKODA ID. If your ŠKODA ID is used for the fulfilment of existing contractual obligations by you (e.g. for payable services), prior cancellation of the service, or the registration of a new ŠKODA ID in order to continue to use the service, is necessary. In the case of cancellation of the service, the deletion of your ŠKODA ID can only be carried out after the end of the duration of the contract for this service (if using several services, only after the expiry of the longest contract).
Of course, the use of ŠKODA ID is, and will remain, free of charge for you at all times. This does not apply to the use of services connected with ŠKODA ID for which fees may be charged.
7. Contract termination and ŠKODA ID cancelation
ŠKODA AUTO a.s. can terminate the contract of use for ŠKODA ID at any time by declaring this to you (in writing, by email or SMS), subject to a cancellation notice period of 6 (six) weeks. If ŠKODA ID is absolutely essential for use of a service connected with it, the cancellation will become effective, at the earliest, at the time at which the obligation to provide this service ends. You can end this contract of use at any time by deleting your ŠKODA ID (see Item 5.3).
8. Improper Usage
9. Service and warranty disclaimer
ŠKODA AUTO a.s shall endeavour to operate ŠKODA ID and the respective services smoothly. However, ŠKODA AUTO a.s cannot guarantee fault-free operation of ŠKODA ID at all times and gives no warranty or guarantee as to the functionalities of the service.
10.1. ŠKODA AUTO a.s shall not be responsible and/or liable for any damage incurred as a result of improper use of ŠKODA ID.
10.3. ŠKODA AUTO a.s is liable according to legal requirements for damage to life, body or health, which results from a culpable breach of obligation on the part of ŠKODA AUTO a.s. ŠKODA AUTO a.s. is also liable for intent and gross negligence in accordance with product liability legislation and for warranties or assurances expressly granted by ŠKODA AUTO a.s.
10.4. ŠKODA AUTO a.s may otherwise be held liable for simple negligence only in relation to paid services and only in the event of a breach of essential contractual obligations, i.e. such obligations whose fulfilment is essential for the due and proper fulfilment of the contract of use, and upon which the user may reasonably rely ("cardinal obligations"). In these cases, claims for compensation will be limited in sum to providing compensation for foreseeable, direct damages that typically arise due to the nature of the contract. ŠKODA AUTO a.s does not assume liability for incidental damages (including loss of profit).
10.5. The limitations on liability of Article 10 apply to the legal representatives, agents and company employees of ŠKODA AUTO a.s. and any of the affiliated companies of ŠKODA AUTO a.s. accordingly.
11. Place of jurisdiction, applicable law
11.1. The locally pertinent courts of the Czech Republic shall be the sole place of jurisdiction for all claims relating to ŠKODA ID.
12. Severability clause
13. Alternative and Online Dispute Resolution (ADR/ODR)
In accordance with the provisions of Regulation (EU) No 524/2014 of the European Parliament and of the Council of 21 May 2013 (“the Regulation”), is the Customer entitled to use the out-of-court resolution of disputes concerning contractual obligations arising from online sales or service contracts concluded between the Customer resident in the Union and ŠKODA AUTO established in the Union through the intervention of an ADR entity listed in accordance with Article 20 (2) of Directive 2013/11/EU and using the platform for Online Dispute Resolution. This platform is available under https://ec.europa.eu/odr.